What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

woman with ipad background

Customer Reviews

I was very impressed that the staff was able to squeeze me in , since I couldn’t hear at all and I was happy to see a new face and given items to clean my ear pieces. I felt that before , the guy that was there even though he...

Natividad Rivera, on Google

US Hearing Aid Center provided the best testing procedure that I have experienced, the staff Nicole was very professional and courteous, the testing and review conducted by Lindsay Heneka was excellent and provided a thorough recommendation. I would recommend this facility for anyone with hearing issues.

standley slowey, on Google

Very kind and professional staff and i am super happy with the hearing aids!!! They are exactly what i needed!!!

Mickie Thomason, on Google

I received excellent service at U.S. Hearing Aid Centers. Dr. Overschmidt was wonderful in helping me with a problem I was having with my hearing aids.

Sharon Peterson, on Google

From the moment I opened the door until I was out of there they were extremely polite, professional, kind and willing to help & answered all questions and concerns I had. I went there due to having an ear clogged with earxwax and was listening like 5% of the sounds...

Julio Hernandez, on Google

Schedule Your Free Consultation

Schedule Now